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Employment Law Lousha Reynolds Video

Video | New look, same approach

The UK employment landscape is evolving fast. From new legislation to hybrid working models and workplace expectations, staying compliant while supporting your team can be challenging. At Refreshing Law, we provide clear, practical employment law guidance for businesses and HR teams. We can help with any employment law issues including:

  • Disciplinary and grievance procedures
  • Redundancy and restructuring planning
  • Discrimination and harassment issues
  • Contract and pay disputes

Our focus is on pragmatic advice that balances legal compliance with real-world business needs. So, you can make confident decisions and protect your organisation.

Watch our latest YouTube video to discover more about the Refreshing Law relaunch as we move into an exciting new chapter.


CONTACT US

We’re here to help with any questions or concerns you may have. Whether you need expert advice or would like an initial conversation about our services, pricing, or the options available, please don’t hesitate to get in touch. At Refreshing Law, what sets us apart from other law firms is that you’ll get to speak to an experienced employment lawyer right from the very first call.

02920 599 993

07737 055 584

lreynolds@refreshinglawltd.co.uk

Lousha Reynolds
Refreshing Law

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Employment Law Lousha Reynolds Video

Refresh, reset

We’ve changed our look, not our approach

Now under the direction of experienced employment solicitor Lousha Reynolds, we’re pleased to introduce Refreshing Law’s new style.

We’ve rebranded, repositioned our social channels, and launched a new website, all to better reflect how we work and improve support for clients.

We continue to champion straightforward employment law advice, practical legal support, and clear guidance for employees, employers and HR teams. No jargon. No unnecessary complexity. Just lawyers who work for you.

Look out for more updates on our 2026 refresh and reset.

Refreshing Law | Voted one of the Top 200 legal practices in England and Wales by The Times


LOUSHA REYNOLDS

Lousha wearing beige two-piece

Lousha is a specialist, pragmatic employment lawyer, known for her personable approach and clear, practical advice. She helps clients navigate legal issues efficiently, focusing on achieving the outcomes that matter most.

Lousha has a wealth of experience in advising a diverse range of clients (both employers and employees) on the full spectrum of employment and HR related issues. She also has a proven track record at both the Employment Tribunal and the Employment Appeal Tribunal.

She has extensive expertise in:

  • Drafting contracts & policies
  • Disciplinaries, grievances, & managing dismissals
  • Redundancies, restructures, & change management
  • Performance management & absence management
  • Exit strategies: negotiating exits & Settlement Agreements
  • Tribunal litigation: unfair dismissal, discrimination & whistleblowing

Lousha took the helm of Refreshing Law in October 2025, following the retirement of Anna Denton-Jones, continuing our mission of straightforward advice and practical support for employees and employers alike.


VIDEO


CONTACT US

We’re here to help with any questions or concerns you may have. Whether you need expert advice or would like an initial conversation about our services, pricing, or the options available, please don’t hesitate to get in touch. At Refreshing Law, what sets us apart from other law firms is that you’ll get to speak to an experienced employment lawyer right from the very first call.

02920 599 993

07737 055 584

lreynolds@refreshinglawltd.co.uk

Lousha Reynolds
Refreshing Law

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Employment Law Employment Rights Act 1996 Employment Rights Act 2025 Lousha Reynolds

Employment Rights Bill update — Where are we now?

The recent ministerial reshuffle, which saw the departure of three key supporters of the Employment Rights Bill (Angela Rayner, Justin Madders and Baroness Jones), left many wondering how this would affect the Bill’s progress. Questions were raised about whether the Government might water down or backtrack on some of the more contentious reforms, particularly the day-one right to unfair dismissal and new duties on employers regarding zero- and low-hours workers.

However, on 15 September 2025, the Employment Rights Bill entered its final parliamentary stages. The House of Commons rejected several significant non-government amendments proposed by the House of Lords, signalling the Government’s determination to press ahead with its core commitments.


Key developments in the Employment Rights Bill

Many of the proposed reforms raise questions about how they will operate in practice. While the Lords suggested several sensible amendments that could have simplified implementation, these were largely rejected, given their conflict with key Labour manifesto pledges.

Below is a summary of the main points:

Day-one unfair dismissal rights

The Bill abolishes the current qualifying period for unfair dismissal, introducing protection from day one of employment. This change adds complexity, particularly regarding the initial employment period and the scope of the proposed “light touch procedures.”
The Lords had proposed reducing the qualifying period to six months to simplify the system; a suggestion that was ultimately rejected.

Guaranteed hours contracts

The Commons reinstated the original duty on employers to proactively offer guaranteed hours contracts. The Lords had proposed a less stringent “right to request” model, but this amendment was not accepted.

Whistleblowing reforms dropped

Plans to extend unfair dismissal protection for whistleblowers and introduce new duties for employers to investigate disclosures have been removed from the Bill.

Right to be accompanied unchanged

Employees will continue to be entitled to be accompanied only by a trade union representative or colleague during disciplinary or grievance meetings. The Lords’ proposal to expand this to include a “certified professional companion” was rejected.

Ballot thresholds abolished

The requirement for a 50% turnout in industrial action ballots will be removed, despite efforts by the Lords to retain it.


Non-disclosure agreements (NDAs)

A ban on NDAs relating to complaints of discrimination and harassment was added to the Bill in July 2025. The Government has confirmed it will consult “as quickly as possible” on the secondary legislation required to implement this measure.


Next steps for the Employment Rights Bill

The Bill now returns to the House of Lords for consideration of the Commons’ position; a stage commonly referred to as “ping pong”, as both Houses must reach agreement before the Bill can receive Royal Assent.

Given that both Houses are in recess until 12 October 2025, Royal Assent is expected later in October. However, most major provisions, including reforms on fire and rehire, day-one unfair dismissal, and zero-hours contracts, are not expected to take effect until Autumn 2026 or 2027. Therefore, a short delay is unlikely to have any material impact.


What employers should do now

Although these significant reforms are a step closer to becoming law, much of the practical detail employers need will come through secondary legislation. The Government is expected to consult this autumn on key areas of change.

With so many reforms and ongoing uncertainty, it can be challenging for employers to stay up to date. We recommend:

  • Monitoring developments as the Bill progresses through Parliament
  • Preparing for upcoming consultations and future compliance obligations
  • Reviewing internal policies and procedures to identify potential areas of impact

We will continue to track progress and provide timely updates as new information emerges.

If you would like to discuss what the Employment Rights Bill 2025 means for your organisation, or how we can support you with tailored training, practical advice, or implementation planning, please get in touch at lreynolds@refreshinglawltd.co.uk.

Lousha Reynolds
Refreshing Law

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Anna Denton-Jones Employment Law Video

A goodbye from Anna Denton-Jones

On 1 September 2025, I reached a milestone of 25 years qualified. So, 27 years of being a solicitor and 25 years practising employment law post-qualification. To make you laugh we were the first year in which trainees were given a computer of their own. The year before four people had to share one: can you imagine suggesting that to anyone now?

Having grown up in the days of ordering company information from Companies House on microfiche (obtain a cheque, send a letter by post, wait for the fiche to come in a little cardboard envelope, load it into a machine the size of a filing cabinet, scroll through very difficult to read data) whereas now it’s a two second search on an app, I thought it might be interesting to reflect on what has changed over that time and what I’d like to see us promote.

The biggest changes are of course the technology: email and the internet was an infant and we treated email very much like a formal letter whereas now people stream consciousness at you like they are tweeting.

We live in an age where you can buy something from Amazon in the morning and have it delivered by afternoon. This comes with a pressure to think and act very fast (I remember the days where we could acknowledge receipt of a letter with a letter saying we’d received it and would respond, buying us at least 7 days time).

The greatest piece of advice I’d give anyone is to not get caught up in the frenzy. Unless you are up against a court deadline, building in a pause is helpful: it can give everyone the time to reflect and think differently. It can be easy to cave in to the clamour coming ‘at’ you to feel like you need to react immediately. When you do that oftentimes you’ll react with an emotional response… pausing enables you to give a more measured and thought through approach. At the very least breathe deeply before you respond. Not reacting is often a valid response as much as reacting is: you don’t have to buy into deadlines set arbitrarily.

The internet has upskilled the recipients of anything we send; they have a much better knowledge of anything we are communicating about and will challenge us accordingly; we’ve had to up our game. This is a good thing; we have to do better.

Attention spans are smaller. I used to have a twenty page redundancy document. I can’t imagine sending that document to anyone now. That’s probably a good thing. My client can read that information on the internet. We can focus on adding value.

This technology has made it all to easy to not communicate or to communicate badly. I remember the days when lawyers would routinely call each other, explain who they were acting for and have a ‘how are we going to sort this one out?’ call. Now all too often I am imploring my opposition to speak to me but it is easier to hide behind email. Conversations enable you to get a better understanding of where someone is coming from: that is as important in litigation as in life.

The same goes of managers too: the more they actually speak to people the better chance they have of addressing issues early doors before they fester. Have meetings, look each other in the whites of their eyes. It is harder for someone to maintain a complaint if they are feeling heard and listened to. It is harder to be angry if you are meeting with the human involved. So when someone sends an email and you gauge things might be getting tense, call a meeting, face to face if you can, Teams if you really have to, rather than respond with another email. Promote phone calls and meetings instead of email. If things are challenging like performance needs to be managed: have the conversation don’t hide behind digital processes. In fact that would be my parting shot: HAVE THE CONVERSATION! Apply it to everything.

I’m retiring so this will be my last blog. It will be interesting for someone to write another one in another 27 years, telling us how AI has changed the world for the good and for the worse. I’ll leave that to you.

Anna Denton-Jones
Refreshing Law

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Anna Denton-Jones Data Protection Act 2018 Data Subject Access Requests Employment Law GDPR Privacy

Updating your GDPR Privacy Notice

It’s hard to believe that it’s 7 years ago since the GDPR came into force on 1st May 2018. I’d hazard a guess that many of us haven’t given our privacy notices any thought since then and have just been wheeling them out.

Given that the world is moving at pace, you may need to update your recruitment candidate privacy notice to inform the candidate about any automated shortlisting software that you are using, or indeed that your recruitment agents are using on your behalf. The privacy notices would need to describe the software that you are using and what it does, and highlights to the candidate their right to have a human review the output.

You will recall that your privacy notice lists out the ways in which personal data of an employee might be used. There is also likely to be a section where you describe what third parties might have access to data and the purposes for which they do so. This probably covers things like accountants but you may not have covered off litigation. Clearly if somebody is suing the organisation then an individual’s personal data may be used, for example, in the disclosure documents for that case. This need not necessarily be the data subject themselves bringing the legal action because they could be being used as a comparator, for example, in an equal pay claim, or when showing consistency of treatment, for example in a disciplinary scenario.

Another legal use might be where a TUPE transfer is occurring or the organisation is, for example, undergoing a round of investment or a sale or merger process. Personal data might well be shared at some point with investors, potential buyers etc. At initial stages of such processes, employee spreadsheets for example are normally anonymised so there is nothing to worry about but further down the due diligence process, questions might be asked which would reveal personal data when answered.

Anna Denton-Jones
Refreshing Law

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Anna Denton-Jones Duty of Care Employment Law Health and Safety

Have you revamped your substance misuse policy recently?

Hopefully this is one policy you don’t need to use regularly but it is worth checking it is up to date.

Firstly, you may cover alcohol and illegal drugs in your policy but does it extend to so called legal highs (these were actually made illegal by the Psychoactive Substances Act 2016) and misuse of legal/over the counter drugs? Clearly policies designed before the 2016 law will need updating.

Secondly, you may need to link your policy to your whistleblowing policy and make it clear that those who raise concerns about misuse by colleagues will not be subject to acts of victimisation, and to encourage people to come forward and raise concerns. Those who do, will be protected on numerous grounds (whistleblowing, health and safety).

It may not be appropriate for all employers to include a drug screening procedure (where they don’t have staff who drive or operate machinery or where working under the influence of drugs could cause injury to employees, colleagues or third parties, or could seriously damage the employer’s business). Where an employer chooses to, they will not be able to require staff to submit to drug testing without their consent. Provision can be included in contracts, and withholding consent should be stated to be a misconduct offence (just as a positive drugs test would be), either in the contract, or in a disciplinary procedure or other policy.

The Information Commissioner’s Office (ICO) states in its guidance, “Information about workers’ health: What if we use medical examinations and drugs and alcohol testing?” that drugs and alcohol testing should be designed to ensure safety at work (for example, due to the nature of a worker’s role rather than to reveal the illegal use of substances in workers’ private lives).

However, testing to detect illegal use may, exceptionally, be justified where such use would either breach the worker’s contract or the employer’s disciplinary rules, or where it would cause serious damage to the employer’s business.

The ICO provides the following guidelines:

  • Before it undertakes any drug or alcohol testing, the employer should carry out a data protection impact assessment (DPIA) to help document its purposes, justifications and safeguards in undertaking testing, and how it intends to comply with its data protection obligations.

  • Where performance or behavioural issues are potentially related to drug or alcohol use, it may be possible to address them through the employer’s other policies rather than through testing.

  • The employer should consider the efficacy of the testing technique it proposes to use and whether it can provide real evidence of impairment, or potential impairment, that would put the safety of others at risk. Testing should be limited to those substances, and the extent of exposure that would have a significant bearing on the purpose(s) for which testing is conducted. Have you taken advice on this from your testing provider?

  • Workers should be told what they are being tested for, the frequency of testing, and the consequences of the results.

  • Testing is more likely to be justified after an incident where the worker’s conduct gives rise to a reasonable suspicion of drug or alcohol use.

  • Other than in the most safety critical areas, regular drug testing is unlikely to be justified unless there is a reasonable suspicion of drug use that has an impact on safety.

  • Random testing should be limited to selecting from those workers who are involved in safety-critical roles that the employer considers require testing, rather than selecting from all workers.

  • The employer should ensure that random testing is carried out in a genuinely random way (it is generally unfair and deceptive to lead workers to believe that random testing is being carried out if the employer is, in fact, using other criteria).

  • Testing should be undertaken by a professional service, with qualified staff, that meets appropriate standards. Workers should have access to a duplicate of any sample taken, to enable them to have it independently analysed to check the accuracy of the results. The employer should not assume that the tests are infallible and should be prepared to deal properly with any disputes arising from their use.

  • If you discuss the result of tests – there is specific language you should use – rather than positive or negative result you should talk about ‘non-negative’ results.

We can link you with organisations that will organise fair testing processes for you. Please get in touch if you would like more details.

Anna Denton-Jones
Refreshing Law

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Anna Denton-Jones Artificial Intelligence Data Use and Access Act 2025 Retained EU Law (Revocation and Reform) Act 2023

Video | Artificial intelligence and EU regulation

Our latest video is available to view on the Refreshing Law YouTube channel – please click here to watch the video where Anna discusses a new EU regulation dealing with artificial intelligence, which may impact you if you work as part of a group of companies across Europe. It may not impact you directly, but we think that it will be worth having knowledge of this new regulation.

Anna Denton-Jones
Refreshing Law

 

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Anna Denton-Jones Awards Employment Law

Legal 500

Modern expertise, personal touch — Why Refreshing Law is redefining employment advice

In the fast-paced world of HR and workplace regulation, staying still is the same as moving backward. That’s why we’re thrilled to share our latest recognition from Legal 500, which highlights exactly what makes Refreshing Law stand out in a crowded legal landscape.

The review describes us as a “forward-thinking and modern firm” — a badge of honour for us as we continue to leverage up-to-date technology to provide seamless, efficient support to our clients.


Commercial advice with a competitive edge

Run by sole practitioner Anna Denton-Jones, Refreshing Law isn’t your typical stuffy law firm. We provide commercial employment advice across the entire spectrum of HR and employment law. Whether you’re navigating a complex disciplinary issue or restructuring a department, our advice isn’t just legally sound — it’s commercially grounded.

The Legal 500 specifically noted Anna’s ​“extreme passion” for her work. In practice, this means:

  • For Senior Executives: Specialised expertise in negotiating sensitive Settlement Agreements
  • For Employers: Strategic guidance on high-stakes HR matters that impact the bottom line

Beyond the desk: Training for the modern workplace

Legal advice shouldn’t just happen when things go wrong; it should empower you to get things right from the start. We are particularly proud that the Legal 500 highlighted our ​“excellent delivery of seminars and training courses.”

We don’t just recite the law; we dive into the “hot-button issues” currently facing employers, ensuring your management teams are prepared for the challenges of 2026 and beyond.

​“A forward-thinking and modern firm which uses up-to-date technology to support its clients.” — Legal 500


Why choose a sole practitioner?

Working with a dedicated expert like Anna Denton-Jones means you don’t get passed off to a junior associate. You get:

  1. Direct Access: your point of contact is always the lead expert
  2. Consistency: a deep understanding of your business history and culture
  3. Agility: a modern, tech-enabled approach that responds at the speed of your business

Is your business prepared for the latest shifts in employment law?

Anna Denton-Jones
Refreshing Law