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Anna Denton-Jones Constructive Dismissal Employment Contract Employment Law Employment Rights Act 1996 Video

Video | Constructive dismissal and side hustles

Our latest video is available to view on the Refreshing Law YouTube channel — please click here to watch Anna discussing the issues raised by a recent case involving somebody with anxiety that was triggered by outside of work things but was impacting upon their employer.

Anna Denton-Jones
Refreshing Law

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Anna Denton-Jones Conflict Employment Contract Employment Law Employment Rights Act 1996 Part-Time Working

Video | Employees with second jobs, part 2

Our latest video is available to view on the Refreshing Law YouTube channel — please click here to watch Anna discussing employees with second jobs. This is our second video on this topic this year – the first video led to some healthy debates on the subject and we felt there was a need for a second video with the aim of clarifying the position on why employers might want to restrict somebody from having a second job for the benefit of employers and employees. We hope that you find it useful.

Anna Denton-Jones
Refreshing Law

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Anna Denton-Jones Employment Law Performance Management

Knowledge November 2022

Covering the topic of ‘performance management’, Week 1 of Knowledge November 2022 is now available to view:

https://mailchi.mp/075e6d5dbb56/welcome-to-knowledge-november-refreshing-law-14406919

Week 2 of Knowledge November 2022 is now available to view. This week the focus is on what tools we have in our kit bags to manage performance and the performance management cycle:

https://mailchi.mp/2c89212ce29a/welcome-to-knowledge-november-refreshing-law-14406951

Week 3 of Knowledge November 2022 is now available to view. This week we pick up on where to start if we recognise that performance is below par:

https://mailchi.mp/75be8522e9e7/welcome-to-knowledge-november-refreshing-law-14407003

Week 4 of Knowledge November 2022 is now available to view. This week we consider some bumps that may appear in the road when performance managing and what a fair process looks like to the Tribunal:

https://mailchi.mp/a20d8dbb8a2d/welcome-to-knowledge-november-refreshing-law-14407087

Anna Denton-Jones
Refreshing Law

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Anna Denton-Jones Articles Employment Law

Knowledge November — Past editions

For those who are new to our newsletter, each November we focus in-depth on a subject with weekly videos and content on a specific topic. In previous years we have looked at the following in focus:

2021 – Constructive Dismissal

Week 1 – https://mailchi.mp/ff1178f15115/welcome-to-knowledge-november-refreshing-law-5374561

Week 2 – https://mailchi.mp/5b70ce97b43e/welcome-to-knowledge-november-refreshing-law-5577949

Week 3 – https://mailchi.mp/9b38225cac66/welcome-to-knowledge-november-refreshing-law-5577953

Week 4 – https://mailchi.mp/2d4f922538b3/welcome-to-knowledge-november-refreshing-law-5577957

2019 – Stress

Week 1 – https://mailchi.mp/011042aa9b47/welcome-to-knowledge-november-refreshing-law-2473633

Week 2 – https://mailchi.mp/82af2e655cc1/welcome-to-knowledge-november-refreshing-law-2473741

Week 3 – https://mailchi.mp/8538aa73c213/welcome-to-knowledge-november-refreshing-law-2477357

Week 4 – https://mailchi.mp/99acef56fca1/welcome-to-knowledge-november-refreshing-law-2477369

2018 – Disciplinary

Week 1 – https://mailchi.mp/269a19ef5212/welcome-to-knowledge-november-refreshing-law-2218317

Week 2 – https://mailchi.mp/ffc8e8625d00/welcome-to-knowledge-november-refreshing-law-2218377

Week 3 – https://mailchi.mp/9ce35a5e1db9/welcome-to-knowledge-november-refreshing-law-2226901

Week 4 – https://mailchi.mp/7c113f7a033a/welcome-to-knowledge-november-refreshing-law-2228333

Week 5 – https://mailchi.mp/7c29235f5667/welcome-to-knowledge-november-refreshing-law-2232529

2017 – Social Media

Week 1 – https://mailchi.mp/b50657f8f52a/welcome-to-knowledge-november-refreshing-law

Week 2 – https://mailchi.mp/5cd3b5df34a2/newsletter-from-refreshing-law-1822157

Week 3 – https://mailchi.mp/707d5482b9a6/newsletter-from-refreshing-law-1822325

Week 4 – https://mailchi.mp/48961da7e83a/newsletter-from-refreshing-law-1824365

Week 5 – https://mailchi.mp/3e2daab8065c/newsletter-from-refreshing-law-1824405

2016 – Directors

Week 1 – https://us7.campaign-archive.com/?u=e76d904607d00f77f84faad50&id=55749d02be

Week 2 – https://us7.campaign-archive.com/?u=e76d904607d00f77f84faad50&id=7066d77184

Week 3 – https://us7.campaign-archive.com/?u=e76d904607d00f77f84faad50&id=09fa4fcc68

Week 4 – https://us7.campaign-archive.com/?u=e76d904607d00f77f84faad50&id=1cf5deda06

Week 5 – https://us7.campaign-archive.com/?u=e76d904607d00f77f84faad50&id=73a8292124

2015 – Subject Access Requests

Week 1 – https://us7.campaign-archive.com/?u=e76d904607d00f77f84faad50&id=40189790f4

Week 2 – https://us7.campaign-archive.com/?u=e76d904607d00f77f84faad50&id=f95898dfd9

Week 3 – https://us7.campaign-archive.com/?u=e76d904607d00f77f84faad50&id=23907acbd3

Week 4 – https://us7.campaign-archive.com/?u=e76d904607d00f77f84faad50&id=a3a21935ae

Anna Denton-Jones
Refreshing Law

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Anna Denton-Jones Employment Law Employment Rights Act 1996 Retained EU Law (Revocation and Reform) Act 2023 Video

Video | Retained EU Law (Revocation and Reform) Bill

Our latest video is available to view on the Refreshing Law YouTube channel — please click here to watch Anna discussing the Retained EU Law (Revocation and Reform) Bill which the Government has recently published in the House of Commons. We have prepared this video to update you on the potential changes that could occur around Employment Law.

There are also two articles which are mentioned in the video which can be found here: Law Society Gazette and here Employment Lawyers Association.

Anna Denton-Jones
Refreshing Law

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Anna Denton-Jones Employment Law Immigration Right to Work

Updating practices around right to work checks

From 1 October 2022, there will only be three main methods of checking an individual’s right to work in the UK – online, manual and using an Identity Service Provider (IDSP). The method an employer uses will depend on the immigration status of the individual and the documents they hold.

IDSPs
A list of those who are recognised IDSP is found at:

https://www.ukas.com/resources/latest-news/uk-digital-identity-and-attributes-trust-framework-pilot/

The fees for each can differ and they may offer different service packages.

An IDSP is intended to be used for holders of valid British and Irish passports only. Individuals with other immigration statuses or who do not hold a valid British or Irish passport will not be able to be checked using IDSP.

It is not mandatory to use one of these services – you can still check British and Irish nationals documents manually.

Temporary COVID changes ending

Temporary changes to right work check requirements introduced on 30 March 2022 due to the COVID-19 pandemic which allow checks to be carried out over video call and for scans or photographs of documents to be checked rather than original documents will also end on 30 September 2022.

To prepare for the changes, employers should:

• Consider the percentage of employees who hold various immigration documents and the rate of staff turnover. This will help to decide whether it is worth the employer using an IDSP.
• Determine how it will conduct manual checks on relevant employees following the end of the temporary COVID-19 related concessions.
• Create step-by-step guides for those conducting right to work checks and ensure whoever is conducting the checks understands when to use each method and what that involves.

Anna Denton-Jones
Refreshing Law

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Anna Denton-Jones Employment Law Employment Rights Act 1996 Equality Act 2010 Reasonable Adjustments

Reframing your thinking around reasonable adjustments

I regularly come across the attitude that it is for the employee to ask their employer for the reasonable adjustments that they need.

Firstly, this is not correct – the Equality Act 2010 places an obligation on the employer to make reasonable adjustments, irrespective of whether the employee concerned has asked or not, as soon as they are aware of the disability.

Apart from the legal position just described, it doesn’t make sense to be waiting for people to ask. People typically are not very good at asking for what they need and when being forced to ask for help, feel vulnerable or judged. What is more common is that it is just human nature to avoid asking for what you need and wait until things get really bad and relationships are probably strained. We are all familiar with accusations being hurled back to organisations in grievances. So by the time somebody gets to vent their spleen in a grievance, everything has built up to a fever pitch.

Instead of reasonable adjustments being seen as something as problematic and burdensome to an employer, we need to shift our mind-set so that we are thinking that we are just doing something ordinary. Most of us have the tools in our day to day lives to help us – I know on my desk right now, I have a lengthy to do list, you might have set your phone to remind you of something or you might have worked out on paper the things you want to make sure you get across in a meeting today. These are all examples of adjustments that are being made to help us do our jobs. If we make adjustments with a disability, we are just doing the same, it’s just that the tools a person might be using might differ from those that we need to use. We shouldn’t be thinking about it as dealing with some “deficiency”.

When we think about reasonable adjustments, it’s just giving people the tools they need to do their job effectively and we need to stop treating disabled people as “less than” or “different” and just embrace that all of our employees are individuals and require different tools to do their jobs. Some managers get this and will be having open conversations with all their team to look at how they can support their staff member and supply those tools.

In particular, if the person hasn’t done the job before, because they are a new starter, it may be very difficult for them to know from the job description actually what they need. Equally, a new arrival is not going to know what things may be available or a person may have only recently received a diagnosis and be working out themselves what they need. Disabled people in particular may not be confident or articulate at addressing their needs and lots of people who would be classed as disabled within the meaning of the Equality Act will not be aware of this ‘status’ and therefore not aware of the possibility of reasonable adjustments.

Access to Work is a brilliant service run by the Government that includes coming into the workplace to assess what might be needed. It costs nothing. What’s not to like?

Adjustments are often quick, easy and cheap ways to help someone do their job. We’d buy a salesperson a new car to do their job so why not buy another employee different support they need to do theirs?

Your homework: be positive about making adjustments.

Refreshing Law Ltd
12 September 2022

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Anna Denton-Jones Employment Contract Employment Law Fraud HR Offer of Employment Recruitment

The implications of falsehoods in CVs

A Court decision caught my eye when I was reading the legal news. Firstly, the case is interesting because it went all the way to the highest court in the land, the Supreme Court. Secondly, the Supreme Court overturned the decision of the Court of Appeal. Thirdly, the former employee had been ordered to pay back £97,000 having falsely claimed, in a job application, that he held qualifications and relevant work experience that he did not in fact have.

The case involved somebody called Jon Andrewes who had worked as the Chief Executive of St Margaret’s Hospice in Taunton. He claimed he had a university degree, relevant work experience and even a PhD from Plymouth University, insisting on being called Dr.

There was nothing wrong with his performance in the job, indeed the fact that he worked from 2004 to 2015 and was regularly appraised as either a strong performer or outstanding performer shows that he had not aroused suspicion at an early stage. He had also used similar lies to be appointed to roles as a Director and then Chair of the Torbay NHS Care Trust and as Chair of the Royal Cornwall NHS Hospital Trust.

At some point he was obviously caught out and the whole deck of cards came crashing down.

In 2017 he pleaded guilty to obtaining pecuniary advance by deception and two counts of fraud and was sentenced to 2 years imprisonment. The Proceeds of Crime Act of 2002 sets out a confiscation regime whereby criminals are relieved of their ill-gotten gains. In this case, the Crown were seeking an order that his entire earnings during the period of employment under false pretences should be confiscated. This would have been £643,000 (net earnings).

The Court of Appeal had held that it would be disproportionate to expect him to pay something back.

The Supreme Court sought a middle way and ordered he pay £97,000. There was clearly a feeling that to deprive a person of their entire earnings when the employee had apparently done a good job, would be a step too far but they also declined to agree with the employee’s submission that a ‘take nothing’ approach was appropriate. Despite the fact that he had done a good job, the Hospice and two Trusts had sought a person of honesty and integrity and would have chosen another candidate if they had known about the deception.

In carving this middle route, the Supreme Court was clearly trying to represent the difference between the earnings made as a result of the CV fraud and a lower amount of earnings that the defendant would have made had they not committed the fraud.

The same principles will apply whatever the seniority of the employee.

One of the key issues arising in the case is what background checks were done to verify qualifications and information given on the CV. Just because somebody is in a very senior position, all the status doesn’t mean we should not subject them to checks that we might make for more lowly employees. I am not sure how the deception was identified in the end but it does seem that at least 3 HR Departments have some egg on their faces?

Anna Denton-Jones
Refreshing Law

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Anna Denton-Jones Employment Law Employment Rights Act 1996 Holiday HR Part-Time Working Pay

Holiday calculations for part year workers

Given we are in peak holiday season, are you happy you are paying people correctly when they take annual leave? The Supreme Court, i.e. the highest Court in our land has just ruled on the case of a teacher whose employment contract meant that she only worked for a proportion of each year, so 32 weeks in total over 3 terms ie;- part of the year. Others might work part of the year such as a ‘season’ on a farm or on a holiday site.

The employer had calculated the entitlement using the shorthand of 12.07% of annualised hours. This number had become standardised shorthand – 12.07% being the figure obtained using the standard working weeks in a year which is 46.4 (52 weeks less the statutory 5.6 weeks holiday entitlement) and 5.6 weeks being 12.07% of 46.4 weeks).

The employee argued they should have looked at her wages during the 12 week period prior to her taking holiday to calculate her average pay over that period. This was the approach ACAS recommended for workers employed on a casual basis or with irregular hours (they have since removed this from their site).

If you used the calculation favoured by the employee, she would be paid more when she took annual leave, in fact 17.5% of her annual earnings.

Since the date of the case, under the Employment Rights Act, if a worker doesn’t have normal working hours, a week’s pay is taken to be their average pay over a 52 week period and if there are weeks in which there is no remuneration being payable such weeks are excluded from the calculation with earlier weeks brought into the reference period instead. This is since April 2020 but in this particular case, the individual was referring to a period before then when the reference period was 12 weeks, excluding the weeks on which she didn’t work).

I suspect often employers who are looking at average pay just work out average pay over the 52 week period and forget to discount weeks in which there are no earnings?

I won’t bore you with the arguments that went back and forth between the various levels of Tribunal and then the Court of Appeal before the Supreme Court but essentially, the Supreme Court has agreed with the Court of Appeal decision. The percentage method of calculation (12.07 or 17.5%) has been rejected comprehensively and should no longer be relied on. They confirmed the average wage calculation instead This should be followed even if it results in part year workers receiving a higher proportion of their annual earnings as holiday pay.

It also means that there is now a dichotomy between accrual of annual leave which accrues in proportion of the work done and pay in respect of such leave which has to be calculated by reference to remuneration during periods of actual work. When it comes to accrual, in the first and last years of employment, accrual is based purely on the passage of time under the Contract – it doesn’t have any relationship to the amount of work done in that time. Non-working weeks could be included in calculating accrued holiday entitlement but are ignored when calculating holiday pay.

In practical terms, this is likely to be problematic, mainly for schools, where somebody does not have regular working hours rather than if somebody’s salary was annualised and paid in 12 monthly instalments, they are already receiving the correct amount of pay during weeks of holiday as during working time.

For those employers who have casual workers, they need to make sure that they are using the calendar week method. If a worker takes a week’s holiday, they should be paid a week’s pay according to the statutory formula which may produce a different rate of pay each time a holiday is taken depending on what their earnings have been in the 52 weeks that they have last worked prior to the calculation being done (or the period of employment if shorter).

That still leaves us with the difficulty in expressing holiday entitlement in contracts. If a worker does a different number of hours or days each week and sometimes may work no hours at all, what does the employer say in terms of quantifying their annual leave entitlement? Here the Working Time Regulations don’t provide any clues. One possible solution as per the government guidance which sits alongside the regulations is to base it on the number of days in an average week of a representative period, e.g. if the average week is 2.5 days long then a day’s holiday equals 1 divided by 2.5 or 0.4 of a week. If the employee took 2.5 days off it would reduce their holiday entitlement from 5.6 weeks to 5.2 weeks.

It is possible that we may now see a flurry of deductions claims from workers who have had their holiday calculated on the percentage. Those claims generally have to be brought within 3 months of the final pay day or the most recent pay day that they say has been calculated erroneously and can go back for 2 years back pay from the date of the claim.

Anna Denton-Jones
Refreshing Law

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Anna Denton-Jones Bullying and Harassment Discrimination Law Diversity Employment Law Employment Rights Act 1996 Equality Act 2010 Freedom of Speech Gender Inclusivity Video

Video | Employment Tribunal on gender-critical beliefs

Our latest video is available to view on the Refreshing Law YouTube channel — please click here to watch Anna discussing in detail the recent Employment Tribunal case involving Maya Forstater which centred around gender-critical beliefs and whether she was unfairly discriminated against.

Anna Denton-Jones
Refreshing Law