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Communication Employment Contract Employment Law Employment Rights Act 2025 HR Lousha Reynolds Offer of Employment

What does the reduction of the qualifying period mean for fixed-term contracts?

When employers think about the Employment Rights Act 2025, much of the attention has understandably focused on the reduction in the qualifying period for unfair dismissal and the proposed removal of the statutory cap on compensation.

However, one area that has received far less attention is the impact these changes are likely to have on fixed-term contracts.

For many organisations, fixed-term contracts have traditionally provided a relatively low-risk way of engaging employees for projects, maternity or other family leave cover or seasonal demand. From January 2027, however, employers will need to rethink their approach.


Why does the change matter?

At present, an employee whose fixed-term contract expires is treated in law as having been dismissed. This is the case even if the employee knew that their employment was going to be for a fixed, temporary period. However, because employees currently need two years’ service to bring an ordinary unfair dismissal claim, the majority of fixed-term contracts end before that threshold is reached, meaning that relatively few fixed-term employees had sufficient service to challenge the dismissal.

The reduction of the qualifying period to six months changes that position dramatically.

From 1 January 2027, a far greater proportion of employees on fixed-term contracts will qualify for unfair dismissal protection before their contract comes to an end. Combined with the proposed removal of the cap on compensatory awards, employers who simply allow contracts to expire without careful planning could face a much greater litigation risk than they do today.


In practical terms, what does this mean?

It means that where the fixed-term employee has 6 months’ service, employers can no longer bring a fixed-term contract to an end by serving notice, as many employers have been doing whilst the qualifying period has been 2 years (as there was no risk of an unfair dismissal claim).

In the same way as in any dismissal where the employee has requisite service to bring an unfair dismissal claim, the employer will need to establish:

  • the principal reason for the dismissal;
  • that the reason falls within one of the potentially fair statutory categories (capability, conduct, redundancy, illegality or some other substantial reason (SOSR); and
  • that dismissal was reasonable, including that an appropriate procedure was followed.

The principal reason for the dismissal will often be related to the fixed-term contract coming to an end, for example because funding has ended, a project has completed or in cases where a contract is used to cover maternity or other family leave, where the parent returns to work.

In most cases, it will be appropriate for the employer to rely on either some other substantial reason or redundancy as the fair reason for the dismissal, but the correct reason will depend on why the fixed-term contract was created and why the employee’s services are no longer required.


Fair reasons for dismissal

Maternity/family leave cover

Most employers are familiar with the fact that employees returning from maternity, adoption or shared parental leave have statutory rights to return to work. What is less widely appreciated is that the law also contains specific provisions dealing with employees who are recruited purely to provide temporary cover during that period of leave.

Section 106 of the Employment Rights Act 1996 recognises that, in these circumstances, an employer may need to bring the replacement employee’s employment to an end when the substantive postholder returns. Provided certain conditions are met, that dismissal will be treated as having a fair reason, as required in unfair dismissal law.

To rely on this provision, employers must ensure that, at the point of recruitment, the temporary employee is informed in writing that their employment will end when the employee they are covering returns from maternity, adoption or shared parental leave and that the dismissal is taking place to give work to the returning employee.

Generally, employers have not been doing this- they haven’t needed to because the qualifying period for unfair dismissal has been longer than the period of maternity/family leave cover and the length of the fixed-term contract, but as explained above, that will all change when the qualifying period reduces.

Importantly, these statutory provisions do not remove the need to follow a fair process. They establish only a potentially fair reason for dismissal. As with any dismissal, the employer must still act reasonably in all the circumstances. This is likely to include considering whether there are any suitable alternative vacancies available and light touch consultation with the employee about ways to avoid the dismissal before any decision is made.

So in summary, when recruiting maternity or other parental leave cover, ensure the temporary nature of the role is clearly explained from the outset, confirm this in writing and remember that, even where section 106 applies, a fair process remains essential.

Redundancy

Dismissing a fixed-term employee by reason of redundancy will constitute a fair reason for dismissal where the fixed-term employee was engaged to undertake work that has now ceased or reduced, for example where a particular project has been completed, seasonal demand has reduced, or external funding for the role has ended.

However, employers should not assume that the fixed-term employee can automatically be selected for redundancy simply because their contract is due to expire. An employer will still be required to show that they have followed a fair selection process, meaning that where permanent and fixed-term employees undertake the same or similar work, the employer may need to consider whether they should be included within the same selection pool and scored against a set of objective criteria.

As a fair process also involves warning the employee of the risk of redundancy as early as possible, it is important to make clear at the start of the fixed-term contract that the work to be done is for a limited period, the contract is due to end when the work is done and that there is no guarantee of another role when it ends.

Some other substantial reason (SOSR dismissal)

A dismissal for some other substantial reason is a catch-all dismissal, but may be particularly helpful for ending fixed-term contracts fairly. Case law makes clear that if the contract was for a specific and genuine purpose, which has now come to an end, an employer may be able to fairly rely on an SOSR dismissal.

The employer would need to show that the reason was substantial and capable of justifying the dismissal of an employee holding that particular role.

There will still need to be a fair procedure followed, and we would recommend at least one meeting, as well as an opportunity to apply for alternative roles.


The Countdown to 2027

As always, the key to staying ahead of the changes is preparation.

For that reason and ahead of the changes, we would recommend that you:

  1. Consider fixed-term contracts that are shorter than 6 months in duration, as there will be no impact as a result of the change to the qualifying period. However, in many roles, the disruption to the business will outweigh the benefit of avoiding the legal risk.
  2. Review your use of fixed-term contracts and update documentation, making expressly clear within offer letters and contracts the intended purpose, duration and the circumstances in which the fixed-term contract will come to an end.
  3. Consider your current fixed-term contracts. Are there any that you wish to bring to an end before the change in the law on 1 January 2027?
  4. For those fixed-term contracts that will expire on or after 1 January 2027, ensure that you have identified the process that you will follow in plenty of time before the expiry date.
  5. Document expiry dates for fixed-term contracts and consider implementing an approvals process for renewals and extensions in an attempt to reduce the risk.
  6. Raise awareness so managers are aware of the changes and the implications.

We appreciate that this is a complex area to navigate, so please do get in touch if you need any further advice.


CONTACT US

We’re here to help with any questions or concerns you may have. Whether you need expert advice or would like an initial conversation about our services, pricing, or the options available, please don’t hesitate to get in touch. At Refreshing Law, what sets us apart from other law firms is that you’ll get to speak to an experienced employment lawyer right from the very first call.

02920 599 993

07737 055 584

lreynolds@refreshinglawltd.co.uk

Lousha Reynolds
Refreshing Law

Categories
Data Protection Act 2018 Employment Law HR Stress

Guest Blog | Minimising Workplace Coaching Risk: Why HR governance matters more than ever

By Amanda Morgan, UCA Cymru

As coaching becomes deeply embedded in leadership development, wellbeing, and organisational change, UK employers face a silent compliance risk: how do you guarantee quality and safeguard your business in a completely unregulated market?

When commissioning external training or legal counsel, HR professionals demand rigorous procurement checks. Yet, workplace coaching is frequently procured on vibes, historical certifications, or personal recommendations.

Recently shortlisted for the HR in Wales Awards 2026 (Creativity & Innovation), UCA Cymru, the Welsh arm of the Universal Coaching Alliance, presents a new framework for HR leaders and employment law advisers looking to mitigate risk and enforce robust professional assurance.


The Risk Context: High exposure, low regulation

Today, coaches are routinely dropped into high-sensitivity workplace environments to manage:

  • Senior Leadership & Strategy: Handling sensitive commercial data.
  • Wellbeing & Stress Management: Navigating mental health boundaries.
  • Disciplinary & Performance Improvement Plans (PIPs): Interventions that could impact potential Employment Tribunal claims.

Unlike legal or medical professions, coaching lacks centralised statutory regulation. Accreditation pathways vary wildly. Many practitioners operate without ongoing supervision, meaning an employer’s primary assurance is often a historic qualification that may be years out of date.

From an HR governance perspective, this raises critical questions:

The Legal & HR Blindspot: If a coach operating in your business crosses ethical boundaries, mismanages a mental health crisis, or breaches confidentiality, where does the liability sit? How can you prove you fulfilled your corporate Duty of Care?


Moving the Needle: Accountability over subscription fees

UCA Cymru rewrites this dynamic by decoupling professional credibility from financial renewals. Their model argues that credibility must be proven through current, ongoing behaviour and accountability, not a yearly subscription payment.

To maintain accredited status within UCA Cymru, coaches must consistently evidence:

  • Active, documented professional experience.
  • Strict adherence to a defined ethical code.
  • Mandatory, regular supervision.
  • Continuous Professional Development (CPD) mapped to modern workplace risks.

By removing ongoing renewal fees and replacing them with strict, evidence-based compliance checks, the model aligns perfectly with HR procurement standards: credibility is tied to live governance, not past prestige.


Built-In Safeguards: Supervision and CPD

In professional coaching, supervision is the ultimate risk-mitigation tool. It acts as an early-warning system for boundary management, ethical dilemmas, and psychological safety.

While many coaches treat supervision as an optional extra, UCA Cymru embeds it as a non-negotiable expectation. To remove financial barriers to compliance, they offer subsidised group supervision. For employers, this ensures that coaching interventions are monitored by a wider network of peers and legal/ethical frameworks.

Furthermore, their mandatory CPD reflects the immediate realities faced by modern UK HR departments, targeting:

  • Trauma-informed workplace practices.
  • Neurodiversity and ADHD-informed coaching (reinforced via ANUCA, their specialist arm).
  • The ethical and responsible use of AI in professional development.

Language, inclusion, and psychological safety 

For an intervention to be effective, there must be absolute trust. In Wales, and across increasingly diverse UK workforces, language and cultural nuance directly dictate psychological safety.

By actively supporting and standardising bilingual practice (Welsh and English), UCA Cymru doesn’t just meet Welsh Language Standards. It actively reduces miscommunication risks in sensitive HR scenarios.


Checklist: Is your organisation procuring coaching safely? 

Use this checklist to audit your current internal and external coaching pool against modern HR governance standards.

1. Professional Standards & Credibility

  • Is the coach a member of a professional body with an enforceable code of ethics?
  • Does their accreditation require proof of current practice, or are they relying on a historic qualification?
  • Is their professional standing audited through ongoing behaviour rather than just annual fees?

2. Risk Management & Supervision

  • Is the coach engaged in regular, structured professional supervision?
  • Is there a clear protocol for the coach to flag organisational or mental health risks without breaching core confidentiality?
  • Does the coaching framework clearly distinguish between coaching, counselling, and formal HR processes?

3. Diversity, Inclusion & CPD

  • Is the coach trained in neurodiversity-informed practices (e.g., ADHD awareness)?
  • Can the coaching be delivered in the employee’s language of choice, where operational standards require it?
  • Does the coach’s CPD cover modern workplace issues like psychological safety and AI ethics?

Why this matters for HR leaders

Coaching is no longer a peripheral corporate luxury; it is a core operational tool used in high-trust, high-stakes scenarios. Implementing rigorous checks isn’t about micromanagement. It’s about protecting your employees and demonstrating robust corporate governance should an internal grievance or tribunal arise.


Take Action: Secure your coaching governance

Don’t wait for a boundary breach or a failed intervention to audit your coaching standards.

  • Review Your Roster: Benchmark your current coaching providers against the checklist above.
  • Connect with the Experts: To learn more about evidence-based accreditation or to source verified, supervised coaches who understand HR risk, visit UCA Cymru.
  • Download the Framework: PDF Checklist to share with your procurement and leadership teams.

About UCA Cymru

UCA Cymru is the first regional branch of the Universal Coaching Alliance. A supportive and inclusive community for coaches across Wales, we believe coaching is not a solo journey. It is strengthened through relationships, shared learning, and collective experience. If you are looking for connection, encouragement, and a place where you truly belong, you’ll find it here. Join us and invest in your coaching practice and connect to the coaching community in Wales.

0800 998 7904

amanda@universalcoachingalliance.org

Amanda Morgan
UCA Cymru

Universal Coaching Alliance logo.
UCA Cymru Welsh dragon logo.

CONTACT US

We’re here to help with any questions or concerns you may have. Whether you need expert advice or would like an initial conversation about our services, pricing, or the options available, please don’t hesitate to get in touch. At Refreshing Law, what sets us apart from other law firms is that you’ll get to speak to an experienced employment lawyer right from the very first call.

02920 599 993

07737 055 584

lreynolds@refreshinglawltd.co.uk

Lousha Reynolds
Refreshing Law

Categories
Compensation Employment Law Employment Rights Act 2025 HR Lousha Reynolds Pay

Navigating the Backdated Statutory Mileage Rate Increase: An employer’s action plan

For the first time in fifteen years, employers and employees alike are seeing a substantial change to the statutory mileage allowance rules. On 21 May 2026, the government issued a written ministerial statement confirming a newly announced increase in the statutory mileage allowances for cars and vans. Crucially, this change applies to the 2026-27 tax year and has been backdated to 6 April 2026. HMRC has already updated paragraph EIM31240 of its Employment Income Manual to reflect the new structure, and the government has confirmed it will legislate retrospectively for this change at the earliest opportunity.

This unexpected mid-quarter update introduces a layer of retrospective compliance for HR and payroll teams, who must now assess how they manage expenses paid out over the last two months.


The new mileage allowance rates at a glance

The revised Approved Mileage Allowance Payments (AMAPs) framework breaks down as follows for cars and vans:

Vehicle TypeBusiness MilesNew Rate (From 6 April 2026)Change From Previous Rate
Cars and VansFirst 10,00055p a mile25p a mile
Cars and VansAdditional25p a mileRemaining unchanged

Key considerations for employers and payroll

With the increases backdated to the start of April, your immediate focus should shift to assessing your current expense policies and payroll reporting. Employers should accordingly consider increasing the amount that they reimburse their employees to reflect the revised rates. This includes making a strategic decision on whether to uplift payments already made for April and May 2026 to reflect the backdated increase.

If your organisation has historically aligned its mileage reimbursement with the maximum statutory threshold, you face two distinct operational scenarios depending on your recent practice:

  • Employers reimbursing at the old 45p rate: If you have been paying the previous maximum of 45p during April and May, you may want to issue top-up payments of 10p per mile for those journeys. Employees who have been or will be reimbursed less than the revised 55p rate may wish to consider claiming tax relief for the difference directly from HMRC.
  • Employers reimbursing above the old 45p rate: If your business chose to reimburse staff above the previous 45p limit, you would have previously treated the excess as taxable income. Because the tax-free threshold has retroactively jumped to 55p, you may need to revise your payroll calculations for April and May 2026 to correct any overpaid tax and National Insurance contributions.

Wider Implications: Self-employed and landlords

The ripple effect of this announcement extends beyond standard employment contracts. HMRC simultaneously updated paragraph BIM75005 of its Business Income Manual and paragraph PIM2220 of its Property Income Manual on 21 May 2026. These updates reflect the identical 55p revised mileage rate for the 2026-27 tax year onwards for self-employed traders and unincorporated landlords claiming fixed rate deductions for motoring expenses. This brings welcome parity to the wider business community, ensuring that sole traders and landlords can also benefit from heightened fixed-rate relief on their business journeys.

Reviewing your expense policies today will ensure you stay ahead of the legislative curve. If you need support updating your employment contracts, refreshing your staff expense policies, or navigating the complexities of retrospective payroll adjustments, please reach out to the team at Refreshing Law.


CONTACT US

We’re here to help with any questions or concerns you may have. Whether you need expert advice or would like an initial conversation about our services, pricing, or the options available, please don’t hesitate to get in touch. At Refreshing Law, what sets us apart from other law firms is that you’ll get to speak to an experienced employment lawyer right from the very first call.

02920 599 993

07737 055 584

lreynolds@refreshinglawltd.co.uk

Lousha Reynolds
Refreshing Law

Categories
Duty of Care Employment Law Employment Rights Act 1996 Health and Safety HR Unfair Dismissal

Guest Blog | UK workplace drug testing

By Abi Carter of Forensic Resources Ltd

How to avoid unfair dismissal pitfalls

Ensuring a safe and productive workplace is a fundamental responsibility for employers, sitting alongside statutory duties under the Health and Safety at Work etc. Act 1974.

For many organisations, this includes a Drugs and Alcohol Policy supported by workplace testing. When carried out correctly, testing protects employees and reduces risk. However, when done hastily, employers expose themselves to significant legal risk.

At Forensic Resources Ltd (FRL), we frequently assist HR professionals and employment lawyers in navigating this delicate area. The biggest challenge? A misunderstanding of what tests actually prove — and when it is legally safe to act.


Point of Care Testing (POCT): Useful, but presumptive only

Many employers favour Point of Care Tests (POCTs) — quick, onsite screening tests (saliva or urine) that give an immediate indication of substance presence.

The benefits of POCT:

  • Speed: Immediate results.
  • Cost-Effective: Relatively inexpensive.
  • Risk Management: Supports immediate decisions, such as temporarily removing an employee from a safety-critical role.

The critical limitation:

POCT results are presumptive only. This is a position recognised within UK forensic toxicology standards. They cannot confirm:

  1. If the reading is analytically accurate.
  2. If the substance is an illicit drug or a lawful prescription medication.
  3. If “cross-reactivity” has produced a false positive.

Crucial Distinction: At this stage, results should be described as “non-negative,” not “positive.” No employee should ever be dismissed based solely on a POCT result.


Why laboratory confirmation is essential

A non-negative POCT result is only the first step. Employers must send the sample to an accredited forensic toxicology laboratory for confirmatory analysis.

In the UK, laboratories should be accredited by UKAS to ISO/IEC 17025, the recognised standard for testing competence. Confirmatory analysis uses validated techniques like Gas Chromatography–Mass Spectrometry (GC-MS) to:

  • Identify the exact drug or metabolite present.
  • Quantify the levels detected.
  • Eliminate false positives.
  • Produce results suitable for disciplinary and tribunal proceedings.

Skipping this stage undermines procedural fairness and leaves the employer legally vulnerable.


The “medication” factor: understanding context

A confirmed finding does not automatically indicate misconduct. Employers must consider if the drug detected is a metabolite of lawful medication.

  • The Codeine Example: Codeine is a lawful medication that metabolises into morphine. A morphine finding may reflect legitimate codeine use rather than illicit opioid consumption.
  • Other Triggers: Antidepressants, ADHD medications, and sleep aids can legitimately influence toxicology results.

If HR teams do not understand the results, they should seek a formal toxicology report or pharmacological opinion to determine whether the findings indicate impairment rather than mere presence.


A fair and defensible process: 7 steps for employers

To minimise risk and ensure a fair investigation under UK employment law, follow this structured approach:

  • Maintain a Clear Policy: Reflect HSE and GOV.UK guidance regarding consent and proportionality.
  • Use Accredited Laboratories: Ensure results are scientifically and legally defensible.
  • Ensure Chain of Custody: Maintain sample integrity from collection to reporting.
  • Wait for Confirmation: Never discipline based on POCT results alone.
  • Seek Expert Interpretation: Understand why a result occurred.
  • Consider Mitigation: Evaluate medical explanations as part of a fair investigation.
  • Document Everything: Build a strong evidence trail for potential tribunals.

Why being “test-ready” matters

Workplace drug testing is time-critical. Drugs remain detectable for a finite period; delays in sample collection can result in the permanent loss of evidence.

Furthermore, delays have cost implications, such as prolonged suspension on full pay. Being pre-registered with a laboratory provider allows for same-day sample collection and fast-track results.


About Forensic Resources Ltd (FRL)

A premier forensic science consultancy firm, FRL specialises in providing expert witness services to legal teams and insurance firms. If you’re implementing or reviewing a drug testing process — or if you have a live case requiring expert input — we’re here to help with clear, scientifically robust guidance every step of the way.

029 2267 6699

info@forensicresources.co.uk

Abi Carter
Forensic Resources Ltd


Key takeaways for HR professionals (FAQs)

Can I dismiss an employee based on an onsite “Instant” test?

No. HSE guidance and UK employment law principles require laboratory confirmation (GC-MS/LC-MS) before drawing conclusions of misconduct.

What is the difference between “Non-Negative” and “Positive”?

A “non-negative” is an unconfirmed screening result. A “positive” is a legally defensible result confirmed by a UKAS-accredited laboratory.

Does a positive result always mean impairment?

Not necessarily. Interpretation by a toxicologist is required to differentiate between illicit use, historical use, and lawful prescription medication.


CONTACT US

We’re here to help with any questions or concerns you may have. Whether you need expert advice or would like an initial conversation about our services, pricing, or the options available, please don’t hesitate to get in touch. At Refreshing Law, what sets us apart from other law firms is that you’ll get to speak to an experienced employment lawyer right from the very first call.

02920 599 993

07737 055 584

lreynolds@refreshinglawltd.co.uk

Lousha Reynolds
Refreshing Law

Categories
Disability Duty of Care Employment Law Equality Act 2010 Health and Safety HR Lousha Reynolds Mental Health Neurodiversity Reasonable Adjustments Risk Assessment Sick Pay Stress

Stress at Work: More than just a bad day

As we mark Stress Awareness Week 2026, we’re looking at the legal framework that governs mental health in the UK workplace.

Stress isn’t just a HR issue. It’s a significant legal responsibility. Whether you’re managing a team or navigating your own workload, understanding the boundaries of the law is essential for a healthy, compliant work environment.


1. The legal duty of care

Under the Health and Safety at Work etc. Act 1974, employers have a statutory duty to ensure, so far as is reasonably practicable, the health, safety, and welfare of their employees. This isn’t limited to hard hats and trip hazards. It includes mental wellbeing, too.

  • Risk Assessments: Just as you’d assess the dangers of a faulty wire, you must assess the risk of work-related stress.
  • The Management Standards: The HSE (Health and Safety Executive) outlines six key areas that, if not managed, lead to poor health and reduced productivity: demands, control, support, relationships, role, and change.

2. When stress becomes a disability

While stress itself isn’t a disability, the effects of prolonged stress, such as clinical depression or anxiety disorders, often meet the criteria under the Equality Act 2010.

An employee is considered disabled if they have a physical or mental impairment that has a “substantial and long-term adverse effect” on their ability to carry out normal day-to-day activities.

What this means for employers:

  • If stress triggers a disability, you have a legal obligation to make reasonable adjustments. This might include:
    • Flexible working hours or “soft” start times.
    • Redistributing certain tasks to other team members.
    • Providing a quieter workspace or more frequent breaks.

3. Avoiding a personal injury claim

If an employer is aware (or ought to have been aware) that an employee is struggling and fails to act, they risk a claim for negligence. For a claim to succeed, the psychiatric injury must have been “reasonably foreseeable.”

The Red Flag Rule: If an employee tells you they’re struggling, or if their performance suddenly dips alongside signs of burnout, the clock starts ticking. Ignorance is rarely a valid legal defence once the signs are visible.


4. Practical steps for Stress Awareness Week

To stay on the right side of the law (and keep your team happy), consider these three actions:

ActionPurpose
Wellness Action Plans (WAPs)A proactive tool for employees to share what helps them stay well.
Training for ManagersEnsuring supervisors can spot signs of burnout before it becomes a grievance.
Open CommunicationReducing the stigma so employees feel safe raising issues early.

Work-related stress is often a symptom of systemic issues rather than individual weakness. By treating mental health with the same rigour as physical safety, UK businesses can avoid costly employment tribunals and, more importantly, foster a culture where people actually want to work. This year’s campaign, led by the Stress Management Society, focuses on the theme #BeTheChange, encouraging small, consistent, and positive actions. We think that’s a great place to start.


CONTACT US

We’re here to help with any questions or concerns you may have. Whether you need expert advice or would like an initial conversation about our services, pricing, or the options available, please don’t hesitate to get in touch. At Refreshing Law, what sets us apart from other law firms is that you’ll get to speak to an experienced employment lawyer right from the very first call.

02920 599 993

07737 055 584

lreynolds@refreshinglawltd.co.uk

Lousha Reynolds
Refreshing Law

Categories
Anna Denton-Jones Communication Employment Contract Employment Law HR Offer of Employment Recruitment Video

Video | Offers vs contracts

Our latest video is available to view on the Refreshing Law YouTube channel — please click here to watch Anna discussing a case she read about recently which relates to an issue that she does see cropping up from time to time around what has been offered at interview and in the initial offer letter versus what is in the contractual documentation later on.

Anna Denton-Jones
Refreshing Law

 

Categories
Duty of Care Employment Law Health Conditions HR Stress

Guest Blog | How HR can take a trauma-informed approach to support employees

All businesses have a duty of care to their employees and safeguarding their mental health is a fundamental part of this. April is National Stress Awareness Month and a time to reflect on the negative impact of stress in the workplace.

We all know that stress is one of the most common causes of long-term work absence in the UK but how much do HR professionals understand about the impact that trauma can have as a contributory factor to stress and work burnout?

It’s important to understand what psychological trauma is and how it can have a significant impact on an individual’s mental and physical health. Trauma-informed care is an approach that recognises the impact of trauma on individuals and seeks to create a safe and supportive environment for healing.

So how can HR take a trauma-informed approach to supporting employees through work stress and burnout?

Create a safe and supportive environment

Creating a safe and supportive environment is an essential part of a trauma-informed approach. This includes:

  • Establishing trust: Building trust with employees is essential. This can be achieved through open communication, active listening, and a non-judgmental approach.

  • Fostering a sense of safety: Employees need to feel physically and emotionally safe in the workplace. HR can ensure that the workplace is free from harassment, discrimination, and other forms of violence.

  • Providing choice and control: Employees need to feel that they have choices and control over their work environment. HR can provide employees with opportunities to give feedback, participate in decision-making, and have a sense of autonomy.

  • Empowering employees: Empowering employees to take control of their work environment and manage their stress can help them feel more confident and reduce the risk of burnout.

Offer resources and support

HR can offer resources and support to help employees manage their work stress and prevent burnout. This may include:


  • Counselling services: Counselling services can help employees manage their stress and cope with trauma.

  • Training and education: Providing employees with training and education on stress management and mental health can help them understand the impact of stress and develop coping strategies.

  • Flexible work arrangements: Offering flexible work arrangements such as hybrid or flexible hours can help employees manage their workload and reduce stress.

  • Peer support: Providing employees with peer support networks can help them feel connected and supported in the workplace.

In summary, taking a trauma-informed approach to supporting employees through work stress and burnout is essential for promoting employee wellbeing and preventing burnout.

HR can create a safe and supportive environment, offer resources and support, and empower employees to take control of their work environment. By doing so, HR can help employees manage stress and prevent burnout, leading to a more productive and healthier workforce.

If you would like to learn more about becoming a trauma-informed organisation, you can find further information on the Platfform Wellbeing website.

Platfform Wellbeing
Platfform Wellbeing is a commercial training, workplace wellbeing and counselling service aimed at organisations across the private, public and third sector. It offers kind, compassionate responses at times of distress and supporting organisations with creating cultures and teams than enable people to thrive. We are part of Platfform, a mental health and social change charity.

 

Categories
Anna Denton-Jones Duty of Care Employment Law Employment Rights Act 1996 HR Mental Health Pay Sick Pay Stress

Are you entitled to withhold SSP?

You’ve probably noticed wording in your sickness policy that makes it clear if employees don’t comply with your procedure, they risk the payment of Statutory Sick Pay (SSP).

It is not open to an employer to withhold SSP where the employee provides medical evidence from their GP late. For example, you may require the certificate to be given to you on day 8 of absence, and the employee might not get around to giving you a certificate until day 10.

An employer is allowed to not pay SSP if the employee has failed to notify them of the absence, and there is no good reason to cause the delay in notification. For example, the employee is supposed to notify you of their absence on the first day of incapacity – if they didn’t notify you and essentially were absent without leave for the first few days and told you on day 8, then potentially Section 156(2)(a) Social Security Contributions and Benefits Act 1992 applies. So, for example, if the employee had gone AWOL effectively for the first week and then telephoned in, the employer is entitled to withhold for the duration of the delay.

Employers may introduce something more onerous as a matter of contract. For example, that the employee has to report in sick by a particular time on the first day of their absence and thereafter at regular intervals. That cannot override the statutory scheme when it comes to SSP but if more generous contractual sick pay is available, such as payment for the waiting days when SSP doesn’t apply or payment of full pay or something more than SSP, then the employer will be able to follow what they have said in their contract and withhold the extra payment if the employee has not complied with the rules.

Under SSP rules, HMRC in its www.gov.uk page ‘Statutory Sick Pay: employee fitness to work’, states that “if an employer decides to stop payment of SSP, they should explain their decision to the employee”. The employee will be entitled to a written statement from the employer and can seek a formal decision on their entitlement from HMRC Statutory Disputes Payment team. You might like to refer to the ‘Stop Payment of SSP Section’ of that Guidance. There is an example letter to notify the employee that you will not be paying them.

There will be occasions where the employer has real reasons to believe that the person may not have been unfit for work. For example, they may have requested annual leave and that request has been rejected, so the individual then phones in sick. Clearly the employer would have to do as much investigation as they possibly could around the circumstances. For example, if the individual provides a doctors fit note, HMRC advises that that should be accepted as conclusive proof of incapacity for SSP purposes, even if there is very strong evidence to the contrary. The employer might need to get their own medical advice or to ask HMRC to arrange for the employee to be examined by the medical services team. Clearly that only works in the case of a health condition that is likely to be ongoing.

It might be possible to ask, for example, a GP who has provided a backdated sick note when their consultation with the individual was and providing evidence timing that the employee has been covering up them being perfectly well on the days in question. Evidence as to their activity from social media may also be relevant, eg. photographs of the employee swanning around Spain when the employee told the employer they were in bed and that they were so unwell that they couldn’t get up.

Anna Denton-Jones
Refreshing Law

 

Categories
Anna Denton-Jones Employment Contract Employment Law Fraud HR Offer of Employment Recruitment

The implications of falsehoods in CVs

A Court decision caught my eye when I was reading the legal news. Firstly, the case is interesting because it went all the way to the highest court in the land, the Supreme Court. Secondly, the Supreme Court overturned the decision of the Court of Appeal. Thirdly, the former employee had been ordered to pay back £97,000 having falsely claimed, in a job application, that he held qualifications and relevant work experience that he did not in fact have.

The case involved somebody called Jon Andrewes who had worked as the Chief Executive of St Margaret’s Hospice in Taunton. He claimed he had a university degree, relevant work experience and even a PhD from Plymouth University, insisting on being called Dr.

There was nothing wrong with his performance in the job, indeed the fact that he worked from 2004 to 2015 and was regularly appraised as either a strong performer or outstanding performer shows that he had not aroused suspicion at an early stage. He had also used similar lies to be appointed to roles as a Director and then Chair of the Torbay NHS Care Trust and as Chair of the Royal Cornwall NHS Hospital Trust.

At some point he was obviously caught out and the whole deck of cards came crashing down.

In 2017 he pleaded guilty to obtaining pecuniary advance by deception and two counts of fraud and was sentenced to 2 years imprisonment. The Proceeds of Crime Act of 2002 sets out a confiscation regime whereby criminals are relieved of their ill-gotten gains. In this case, the Crown were seeking an order that his entire earnings during the period of employment under false pretences should be confiscated. This would have been £643,000 (net earnings).

The Court of Appeal had held that it would be disproportionate to expect him to pay something back.

The Supreme Court sought a middle way and ordered he pay £97,000. There was clearly a feeling that to deprive a person of their entire earnings when the employee had apparently done a good job, would be a step too far but they also declined to agree with the employee’s submission that a ‘take nothing’ approach was appropriate. Despite the fact that he had done a good job, the Hospice and two Trusts had sought a person of honesty and integrity and would have chosen another candidate if they had known about the deception.

In carving this middle route, the Supreme Court was clearly trying to represent the difference between the earnings made as a result of the CV fraud and a lower amount of earnings that the defendant would have made had they not committed the fraud.

The same principles will apply whatever the seniority of the employee.

One of the key issues arising in the case is what background checks were done to verify qualifications and information given on the CV. Just because somebody is in a very senior position, all the status doesn’t mean we should not subject them to checks that we might make for more lowly employees. I am not sure how the deception was identified in the end but it does seem that at least 3 HR Departments have some egg on their faces?

Anna Denton-Jones
Refreshing Law

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Anna Denton-Jones Employment Law Employment Rights Act 1996 Holiday HR Part-Time Working Pay

Holiday calculations for part year workers

Given we are in peak holiday season, are you happy you are paying people correctly when they take annual leave? The Supreme Court, i.e. the highest Court in our land has just ruled on the case of a teacher whose employment contract meant that she only worked for a proportion of each year, so 32 weeks in total over 3 terms ie;- part of the year. Others might work part of the year such as a ‘season’ on a farm or on a holiday site.

The employer had calculated the entitlement using the shorthand of 12.07% of annualised hours. This number had become standardised shorthand – 12.07% being the figure obtained using the standard working weeks in a year which is 46.4 (52 weeks less the statutory 5.6 weeks holiday entitlement) and 5.6 weeks being 12.07% of 46.4 weeks).

The employee argued they should have looked at her wages during the 12 week period prior to her taking holiday to calculate her average pay over that period. This was the approach ACAS recommended for workers employed on a casual basis or with irregular hours (they have since removed this from their site).

If you used the calculation favoured by the employee, she would be paid more when she took annual leave, in fact 17.5% of her annual earnings.

Since the date of the case, under the Employment Rights Act, if a worker doesn’t have normal working hours, a week’s pay is taken to be their average pay over a 52 week period and if there are weeks in which there is no remuneration being payable such weeks are excluded from the calculation with earlier weeks brought into the reference period instead. This is since April 2020 but in this particular case, the individual was referring to a period before then when the reference period was 12 weeks, excluding the weeks on which she didn’t work).

I suspect often employers who are looking at average pay just work out average pay over the 52 week period and forget to discount weeks in which there are no earnings?

I won’t bore you with the arguments that went back and forth between the various levels of Tribunal and then the Court of Appeal before the Supreme Court but essentially, the Supreme Court has agreed with the Court of Appeal decision. The percentage method of calculation (12.07 or 17.5%) has been rejected comprehensively and should no longer be relied on. They confirmed the average wage calculation instead This should be followed even if it results in part year workers receiving a higher proportion of their annual earnings as holiday pay.

It also means that there is now a dichotomy between accrual of annual leave which accrues in proportion of the work done and pay in respect of such leave which has to be calculated by reference to remuneration during periods of actual work. When it comes to accrual, in the first and last years of employment, accrual is based purely on the passage of time under the Contract – it doesn’t have any relationship to the amount of work done in that time. Non-working weeks could be included in calculating accrued holiday entitlement but are ignored when calculating holiday pay.

In practical terms, this is likely to be problematic, mainly for schools, where somebody does not have regular working hours rather than if somebody’s salary was annualised and paid in 12 monthly instalments, they are already receiving the correct amount of pay during weeks of holiday as during working time.

For those employers who have casual workers, they need to make sure that they are using the calendar week method. If a worker takes a week’s holiday, they should be paid a week’s pay according to the statutory formula which may produce a different rate of pay each time a holiday is taken depending on what their earnings have been in the 52 weeks that they have last worked prior to the calculation being done (or the period of employment if shorter).

That still leaves us with the difficulty in expressing holiday entitlement in contracts. If a worker does a different number of hours or days each week and sometimes may work no hours at all, what does the employer say in terms of quantifying their annual leave entitlement? Here the Working Time Regulations don’t provide any clues. One possible solution as per the government guidance which sits alongside the regulations is to base it on the number of days in an average week of a representative period, e.g. if the average week is 2.5 days long then a day’s holiday equals 1 divided by 2.5 or 0.4 of a week. If the employee took 2.5 days off it would reduce their holiday entitlement from 5.6 weeks to 5.2 weeks.

It is possible that we may now see a flurry of deductions claims from workers who have had their holiday calculated on the percentage. Those claims generally have to be brought within 3 months of the final pay day or the most recent pay day that they say has been calculated erroneously and can go back for 2 years back pay from the date of the claim.

Anna Denton-Jones
Refreshing Law