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Anna Denton-Jones Collective Redundancy Employment Law Employment Rights Act 1996 Redundancy Without Prejudice

Reminder about redundancy consultation

You’ve probably got under your belt that consultation is key in terms of redundancy exercises. A recent case reminds us of quite how important it is. There’s been a trend in recent years of people trying to short cut the processes, undertaking some kind of assessment exercise, scoring people and taking that information to the lowest scoring individuals, perhaps in an effort to reduce the destabilising effect of pool situations, where a group of people is being placed at risk of redundancy together and have to wait while the process is followed to understand whether or not they are safe.

I’ve always felt that this was a risky approach and this was confirmed in the recent case of Mr Joseph De Bank Haycocks v ADP RPO UK Ltd.

In this case, the claimant and the wider workforce were not consulted about the redundancy proposals before the pooling and scoring took place. The criteria for selection and the claimant’s own scores were not provided to him before his dismissal. However, he appealed and was later provided with this information.

The Employment Appeal Tribunal found that a failure to consult at a formative stage meant that the dismissal was unfair. The appeal stage had corrected the flaw in the earlier process, when it came to providing his scores, but that did not correct the flaw with regards failing to consult. The EAT helpfully reviewed all of the authorities in this area and set out the following guiding principles for fair redundancy consultation:The employer will normally warn and consult either the employees affected or their representatives on their behalf.

A fair consultation occurs when proposals are at a formative stage (my emphasis added) and where the employee is given adequate information and adequate time to respond along with conscientious consideration being given to that response.

In consultation, the purpose is to avoid dismissal and reduce the impact of redundancies (again my emphasis added) so skipping ahead like this employer had, denied that opportunity entirely.

The redundancy process must be viewed as a whole and so it is right that an appeal may correct an earlier failing. This reiterates the importance of appeals. Again there seems to have been a trend in recent years of employers neglecting to offer this stage.

It’s a question of fact and degree as to whether the consultation is adequate. It won’t automatically make a dismissal unfair that there is a lack of consultation in a particular respect, and in terms of particular aspects of consultation, such as the provision of scoring, isn’t an essential ingredient to a fair process. However, the Tribunal is going to be looking at the consultation in the round, given that meaningful consultation is about information being provided and views listened to, prior to decisions being made. If an employer has skipped any of those things then it may cause problems.

It’s also worth noting that the EAT commented that whether or not it is reasonable to show an employee the scores of others in a pool will be case specific. Our advice would normally be to show the individual their own personal scores and let them know where they fall in terms of the range of scores given to others. For example, you might say “you scored bottom of 30, those potentially safe from selection scored between 60 and 75”. This then enables the individual to understand the context as to where they fit and how far apart they are from others in terms of scoring. Obviously this would be most important to individuals where scoring is very very close.

You may need to consider in your redundancy selection process, what tie-breakers are used if people do score the same.

Anna Denton-Jones
Refreshing Law

 

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Anna Denton-Jones Confidentiality Disclosure Employment Law Employment Rights Act 1996 Equality Act 2010 Recruitment Rehabilitation of Offenders Act 1974 Right to Work

Reform to the Rehabilitation of Offenders Act 1974

On 28 October 2023, the 1974 legislation was amended by the Crime Sentencing and Courts Act 2022 and accompanying Regulations.

In the past, some offenders were required to disclose their sentences for the rest of their lives. Now, custodial sentences of 4 years or less and of more than 4 years for some less serious crimes, will be spent “after a period of rehabilitation” of up to 7 years after the sentence has been served, provided that no further offence is committed in that period.

PenaltyPrevious Rehabilitation PeriodNew Rehabilitation Period
Community Order1 year beginning with the last day on which the order had effectNow it is the last day on which the order had effect
Custody of 6 months or less 2 years 
Custody up to 1 year 1 year
Custody of 6  months up to 30 months4 years 
Custody of more than 1 year up to 4 years 4 years
Custody of more than 30 months up to 4 years7 years 
Custodial sentences of more than four yearsNever spent7 years
Convictions for serious sexual, violent or terrorist offencesNever spentNever spent

Stricter disclosure rules continue to apply to jobs that involve working with vulnerable people.

The time frames that I have detailed are in relation to offenders who are over the age of 18. Slightly lower periods apply if the offender was under 18 at the time of conviction.

The new time periods are extended in the event of re-offending during the declaration period. A new conviction attracts its own disclosure period and the previous conviction and the new one need to be declared until the end of the original conviction’s active period or if later, the end of the new disclosure period applied to the more recent conviction.

Anna Denton-Jones
Refreshing Law

 

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Anna Denton-Jones Communication Employment Contract Employment Law

Knowledge November 2023

Week 1

Covering the topic of ‘changing terms and conditions’, Week 1 of Knowledge November 2023 is now available to view:

https://mailchi.mp/b2caa2c0aa1b/welcome-to-knowledge-november-refreshing-law-15647912

Week 2

Week 2 of Knowledge November 2023 is now available to view. Last week we looked at the background and flexibility clauses. This week we consider:

  • Are variation clauses any help?

  • 3 ways to vary the contract

https://mailchi.mp/ff4161aa847c/welcome-to-knowledge-november-refreshing-law-15648052

Week 3

Last week we looked at the first two routes to a change of contract. In Week 3 of Knowledge November 2023 we will look at the third.

https://mailchi.mp/a85806429922/welcome-to-knowledge-november-refreshing-law-15648056

Week 4

So far in Knowledge November 2023, we have considered the main legal risks and routes to achieving a change but during this final week we look at how do we do it.

https://mailchi.mp/5ad6bae9bbba/welcome-to-knowledge-november-refreshing-law-15648060

Anna Denton-Jones
Refreshing Law

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Anna Denton-Jones Bullying and Harassment Conflict Duty of Care Employment Law Harassment

Video | Anti-bullying week 2023

Our latest video is available to view on the Refreshing Law YouTube channel — please click here to watch the video that Anna has recorded to mark Anti-Bullying Week 2023. Anna discusses her thoughts on, and the various issues around bullying in the workplace.

Anna Denton-Jones
Refreshing Law

 

Categories
Disability Employment Law Employment Rights Act 1996 Health Conditions Mental Health Reasonable Adjustments Return to Work Sick Pay

Changes and guidance on fit notes for employers and line managers

The government has just published changes to its fit note guidance for employers and line managers. It even included a handy checklist so that employers can avoid painfully drudging through the lengthy (4,462-word) document. The checklist includes the necessary steps and information that employers should have at their disposal when an employee has been issued a fit note.

Firstly though, what is a fit note? It’s a note from a certified healthcare professional who has determined after consultation with an employee, whether or not they ‘may be fit for work’ or are ‘not fit for work’. A fit note allows employers to discuss with their employees any health conditions that may prevent them from undertaking their work as usual. It also gives employers the chance to have an interactive discussion with their employees to establish tailored measures suited to both parties going forward.

The changes to this guidance as of 2022 state that where these fit notes had previously been required to have a signature of ink, they are now moving forward (as we all are) to accepting just the name and profession of the issuer. This enables the fit notes to be received and sent digitally. The DWP also expanded their accepted list of healthcare professionals who can certify the notes to include nurses, occupational therapists, pharmacists, and physiotherapists. It should be noted that although digital notes are embedded in primary care settings (GP), they are not yet in secondary care settings (hospitals), and so a pre-printed note may still be used by employees recently discharged from hospital.

There are a number of general rules that surround fit notes, so I’ll just outline the important ones to familiarise yourself.

In the first 7 days of sickness, employees can self-certify. If your organisation requires medical evidence within this time, any costs incurred by the employee for accessing a healthcare professional will be yours to cover eg:- where there has been a pattern of absence say on a Monday and Friday and you tell the employee that any further absence on these days will require a fit note.

The length of a fit note can cover a maximum of 3 months at a time during the first 6 months of sickness. Any specific time decided will be determined by the clinical judgement of the healthcare professional.

Private (non-NHS) healthcare professionals can produce reports like a fit note which can be considered. Private medical certificates or the Allied Healthcare Professionals Work Report can be accepted with no further need to obtain a further note.

Fit notes can come in a variety of ways, whether that be computer-generated and printed out, or sent digitally to your employee. Digital fit notes will include a barcode so that they can be scanned by employers and added to sickness records.

Now onto the fitness for work assessment and what that means for employers. The healthcare professional will state whether the employee is fit for work or not, and the length of time that any adaptions are required/the amount of time the employee is unable to work for. If they ‘may be fit to work’, the healthcare professional will give general recommendations on adjustments to be made for the employee to work safely or return to work entirely. These recommendations are not binding and if the recommendations cannot be implemented given the nature of work, the fit note can then be used as evidence for sick procedures.

General adaptions you may choose to explore as an employer include:

  • Phased return to work

  • Altered hours

  • Amended duties

  • Workplace adaptions

While at first glance these fit notes may appear to be potentially obstructive, by supporting your employee to stay or return to work you may actually avoid absence costs and minimise disruption for your organisation. Having an open discussion with your employee about adjustments will serve to create a more trusting work relationship that can only benefit both parties!

Martha Regan
Refreshing Law

 

Categories
Anna Denton-Jones Anonymity Confidentiality Data Protection Act 2018 Data Use and Access Act 2025 Employment Law Employment Rights Act 1996 Freedom of Speech Investigations Privacy

Monitoring exchanges in WhatsApp

Your average employee and their manager are merrily commenting to each other and their colleagues using apps such as WhatsApp, because such applications are an easy way to communicate, saving  time compared to picking up the phone to each other, interrupting each other or sending a more formal email. However, to your average employment lawyer and HR professional, it can feel like the lid coming off Pandora’s box.

You are probably all aware of recent examples of harassment where employers have got into trouble because of the content of messages on Apps (Met Police being an example that hit the news). Today I was reading about an example in ‘People Management’ where a misogynistic older male had sent a female colleague nearly 200 messages that were wholly inappropriate for the workplace including memes, jokes that the sender probably would put down as “banter” and so on. In that particular case, the employee was awarded £19,000. It is for good reason that we are all triggered with concerns as we are asked to delve into this area but that is not the focus of this thought piece. I wanted to focus on the extent to which the employer is able to access WhatsApp messages, for example, if they are stored on a company device.

This largely depends on what you have set down in writing to the employee. An employee will have a reasonable expectation of privacy in their working life, which will include their office space which also now includes their “device space”. So, if the employee is having a chat with their friend, for example, or their partner, they are likely to have a legitimate expectation that that conversation is private in just the same way as in the Halford case years ago, where the employer got into trouble for listening to a conversation with a trade union representative on the telephone. This is why we have to draw to an employee’s attention, what monitoring takes place and you will find statements in policies and in contracts managing that employee’s expectation, so setting out when, for example, a manager is likely to be reviewing the content of their laptop or their device, such as if they go on holiday or if they are off sick. Just because a non-work related matter is being stored on a work laptop or a work phone or iPad, doesn’t mean it loses the quality of privacy in the sense of management of expectations.

You could go further these days and spell out that if employees use things like Facebook or WhatsApp on work equipment, that they should not have any expectation of that communication remaining private. For example, if a manager does have to access the device or after the employee leaves, if they have left those applications open and we then discover something, we are able to use that evidence…

Having said all that, my experience of the Employment Tribunal system is that they do have discretion over admissibility of evidence. Whilst you may have technical legal arguments as to why something has been obtained in an inadmissible way, the Tribunals as opposed to the Courts in the UK, tend to be much more relaxed and are just interested to see the content of the messages and rule on how they affect the legal questions before it. From an employee perspective, it can be deeply frustrating to feel violated in terms of your privacy rights and then find that arguments along those lines don’t get you terribly far and the Tribunal’s focus remains on the substantive claims you are bringing.

I have also recently seen the first examples of emojis causing significant offence and a harassment and victimisation claim but in this particular instance it was the crying with laugher emoji that was the issue. This illustrated that the combination of the emoji with the words used alongside it turn what might be relatively innocuous into the recipient being able to argue that it was offensive. Make sure you have updated your policies to include offence being caused by emojis…

Anna Denton-Jones
Refreshing Law

 

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Anna Denton-Jones Employment Law Employment Relations (Flexible Working) Act 2023 Employment Rights Act 1996 Reasonable Adjustments Remote Working Return to Work Working from Home

Video | The Employment Relations (Flexible Working) Act 2023

Our latest video is available to view on the Refreshing Law YouTube channel — please click here to watch Anna discussing the new Flexible Working Act (which comes into force in July 2024). This video focuses on the processes that need to be followed under the new Act.

Anna Denton-Jones
Refreshing Law

 

Categories
Alternative Dispute Resolution Anna Denton-Jones Dispute Management Employment Law

New guidance on alternative dispute resolution

The President of the Employment Tribunals in the UK, Barry Clarke, has issued Presidential Guidance on 7 July 2023 about Alternative Dispute Resolution.

The Guidance acknowledges that the whole Employment Tribunal process has a cost, whether that is for society in terms of running the judicial side of things or for the participants in terms of time, emotional energy, legal costs, damage to reputation and disruption. It acknowledges that whatever the dispute, the Employment Tribunal process involves risk for those involved, both financial, emotional and reputational. In cases where an outcome is fairly clear, the Tribunal’s approach to remedy, when it comes to compensation, can’t be predicted with certainty until the Tribunal has evaluated all of the evidence. Inevitably, alongside the question of whether a claim will succeed, there is always a discussion about what it is worth and in some cases, particularly arrears of pay cases, the costs of arguing about a case can totally outweigh the sums involved.

The Guidance goes onto acknowledge that every time a case is resolved by agreement, in some shape or form, that that is minimising those different types of cost and risk involved. There is an advantage to everybody of being able to move forward if a resolution is reached. From his perspective, resolution of cases also frees resources to be devoted to other cases. You may not know this but when they are listing, the Tribunals routinely put more cases in the diary than there are actually Judges available to hear them, working on an assumption that a high proportion will be resolved.

In terms of settlement options, generally we are talking about conciliation through Acas but also things like Settlement Agreements.

The Guidance emphasises that of course the Tribunal system will decide a case where the parties cannot reach agreement, but the system is going to encourage them to resolve their case by agreement, wherever possible, and this is the focus of the Guidance.

There are four different approaches. This Blog will focus on the three that people are less familiar with: Judicial Mediation, Judicial Assessment and a Dispute Resolution Appointment.

Judicial Mediation is a consensual (meaning the parties have agreed to participate), confidential (without prejudice – so that any concessions made in the meeting will not be used in Tribunal if the process fails) and facilitative (means the Judge is there to facilitate a settlement, not to give any views on the merits of the case in front of them or prospects of success). It is used in cases that are listed for 3 days or more, so complex things like discrimination and whistleblowing cases. This process can be useful early doors before costs have been incurred and usually takes place over a day. If agreement is reached, it falls into the Acas COT3 process to wrap it up. Any Judge that has been involved would not then be involved in a Hearing if the case does reach a hearing.  Success rates are said to be 65-70%.

Judicial Assessment is consensual, confidential and evaluative (evaluative is where the Judge evaluates the respective prospects of success and possible outcomes in terms of remedy whilst remaining impartial). The Judge is able to give an opinion. If the parties don’t accept what is being said, it can certainly assist them to understand the issues at stake and to clarify and narrow the things that are requiring adjudication moving forward so that in itself can be useful to reduce the number of days hearing that is necessary. Again, the Judge that was involved would not be involved in a Final Merits Hearing.

A Dispute Resolution Appointment. This is the new bit – it is non-consensual, confidential and evaluative. It is aimed at cases listed for 6 days or more (more complex claims). A Judge can require the appointment.

Such an appointment can be proactively used where the type of case means that there is going to be a lot of time and effort put into case management, correspondence with the Tribunal or where long hearings are going to contribute to waiting times. These are going to be used where long hearings would be out of proportion with, for example, the fact that the parties are still in an employment relationship or where the likely award would be in respect of injury to feelings only. Such an appointment might also be used if judicial mediation has failed.

Whilst these sorts of cases may settle nearer a hearing time, that in itself, clogs up the system. Effectively, the Tribunal is intervening and requiring the parties to come together to discuss the issues in the case. They can’t of course mandate an outcome from the appointment but they can force minds.

This is usually a 2 or 3 hour hearing which will give an evaluation of prospects of success and possible outcomes whilst remaining impartial. In order to be able to do this effectively, this will take place after the witness statements, so unlike Judicial Mediation, for example, the Judge will have a copy of the relevant paperwork. Again, this is done with a view to the parties really understanding what the case is about and what is at stake, narrowing the issues requiring adjudication and resulting in a shorter more focused final hearing.

Like any change or processes that they are not familiar with, people naturally shy away from trying these things. As a trained mediator, I am of course a big advocate of Alternative Dispute Resolution, particularly because outcomes can be agreed which the Tribunal wouldn’t otherwise be able to order, such as agreed references or apologies.

I took part in a Judicial Mediation last year where I was acting for the Claimant in a high value claim and there were real advantages: the Claimant was able to participate in the comfort of her own home and was not put to the stress and anxiety of travelling to and appearing in a Court environment, the matter was resolved 6 months earlier than it otherwise would have been, again saving a lot of stress and anxiety and she received a sum that she would have been likely to receive had the matter gone to Tribunal. The employer saved themselves 6 months of hassle and all the work in preparing the case.

The next time you are dealing with a difficult dispute, maybe you should give one of these a whirl.

Anna Denton-Jones
Refreshing Law

 

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Anna Denton-Jones Employment Contract Employment Law Immigration Recruitment Right to Work

Reporting duties — Sponsored workers

More and more organisations are sponsoring employees from an immigration perspective, which means those that are working in HR are having to be more familiar with the duties that they have to report to the Home Office in respect of the staff. This means that the issue of immigration isn’t just something that we deal with on recruitment, it means that throughout the life cycle of the employment relationship, we need to be thinking, in any situation, about the sponsorship implications.

Delays to the commencement of work is something that will have to be notified – the reason for the delay. Illness, bereavement and travel disruption will all be legitimate reasons, as will working out notice with a previous employer but essentially, the Home Office want to know if there is any delay. There is a sensible reason for this (making sure the person does come here and start work and does not abscond).

Absences from work, whether that is for maternity or paternity leave, sick leave or strike action, is another notifiable event.

Any changes made to the role, which will include promotion, changing job title or reduction in salary, is something that needs to be reported. This will cover formal promotions but it can also cover less formal changes in core duties, so line management need to be aware that they can’t just make changes without there being implications.

A change of work location to a different site or working from a customer’s premises and working remotely from home on a permanent or full-time basis will all be things that need to be notified, which is another reason why employees should not be given carte blanche to work from anywhere and there are sponsorship angles to your hybrid policies.

You also have reporting obligations if there is any ending to the relationship or the employee is absent without leave for 4 weeks in total during a calendar year.

These changes have to be notified within 10 days so you don’t have a great deal of time to act.

Anna Denton-Jones
Refreshing Law

 

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Anna Denton-Jones Communication Employment Contract Employment Law HR Offer of Employment Recruitment Video

Video | Offers vs contracts

Our latest video is available to view on the Refreshing Law YouTube channel — please click here to watch Anna discussing a case she read about recently which relates to an issue that she does see cropping up from time to time around what has been offered at interview and in the initial offer letter versus what is in the contractual documentation later on.

Anna Denton-Jones
Refreshing Law