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Anna Denton-Jones Duty of Care Employment Law Health and Safety

Have you revamped your substance misuse policy recently?

Hopefully this is one policy you don’t need to use regularly but it is worth checking it is up to date.

Firstly, you may cover alcohol and illegal drugs in your policy but does it extend to so called legal highs (these were actually made illegal by the Psychoactive Substances Act 2016) and misuse of legal/over the counter drugs? Clearly policies designed before the 2016 law will need updating.

Secondly, you may need to link your policy to your whistleblowing policy and make it clear that those who raise concerns about misuse by colleagues will not be subject to acts of victimisation, and to encourage people to come forward and raise concerns. Those who do, will be protected on numerous grounds (whistleblowing, health and safety).

It may not be appropriate for all employers to include a drug screening procedure (where they don’t have staff who drive or operate machinery or where working under the influence of drugs could cause injury to employees, colleagues or third parties, or could seriously damage the employer’s business). Where an employer chooses to, they will not be able to require staff to submit to drug testing without their consent. Provision can be included in contracts, and withholding consent should be stated to be a misconduct offence (just as a positive drugs test would be), either in the contract, or in a disciplinary procedure or other policy.

The Information Commissioner’s Office (ICO) states in its guidance, “Information about workers’ health: What if we use medical examinations and drugs and alcohol testing?” that drugs and alcohol testing should be designed to ensure safety at work (for example, due to the nature of a worker’s role rather than to reveal the illegal use of substances in workers’ private lives).

However, testing to detect illegal use may, exceptionally, be justified where such use would either breach the worker’s contract or the employer’s disciplinary rules, or where it would cause serious damage to the employer’s business.

The ICO provides the following guidelines:

  • Before it undertakes any drug or alcohol testing, the employer should carry out a data protection impact assessment (DPIA) to help document its purposes, justifications and safeguards in undertaking testing, and how it intends to comply with its data protection obligations.

  • Where performance or behavioural issues are potentially related to drug or alcohol use, it may be possible to address them through the employer’s other policies rather than through testing.

  • The employer should consider the efficacy of the testing technique it proposes to use and whether it can provide real evidence of impairment, or potential impairment, that would put the safety of others at risk. Testing should be limited to those substances, and the extent of exposure that would have a significant bearing on the purpose(s) for which testing is conducted. Have you taken advice on this from your testing provider?

  • Workers should be told what they are being tested for, the frequency of testing, and the consequences of the results.

  • Testing is more likely to be justified after an incident where the worker’s conduct gives rise to a reasonable suspicion of drug or alcohol use.

  • Other than in the most safety critical areas, regular drug testing is unlikely to be justified unless there is a reasonable suspicion of drug use that has an impact on safety.

  • Random testing should be limited to selecting from those workers who are involved in safety-critical roles that the employer considers require testing, rather than selecting from all workers.

  • The employer should ensure that random testing is carried out in a genuinely random way (it is generally unfair and deceptive to lead workers to believe that random testing is being carried out if the employer is, in fact, using other criteria).

  • Testing should be undertaken by a professional service, with qualified staff, that meets appropriate standards. Workers should have access to a duplicate of any sample taken, to enable them to have it independently analysed to check the accuracy of the results. The employer should not assume that the tests are infallible and should be prepared to deal properly with any disputes arising from their use.

  • If you discuss the result of tests – there is specific language you should use – rather than positive or negative result you should talk about ‘non-negative’ results.

We can link you with organisations that will organise fair testing processes for you. Please get in touch if you would like more details.

Anna Denton-Jones
Refreshing Law

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Acas Anna Denton-Jones COT3 Agreement Employment Law Employment Tribunal Video

Video | What is a COT3 Agreement?

Our latest video is available to view on the Refreshing Law YouTube channel – please click here to watch the video which discusses what a COT3 Agreement is.

Anna Denton-Jones
Refreshing Law

 

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Anna Denton-Jones Bullying and Harassment Conflict Employment Law Harassment Sexual Harassment

Widening the law on harassment — It’s not all about sexual harassment

Carozzi v University of Hertfordshire [2024] EAT169 related to a Brazilian national of Jewish ethnic origin who was working at the University and resigned during her probationary period, bringing a number of claims.

Amongst those claims, was a harassment claim on the ground of race. Her complaint arose out of comments around her accent which was very strong and made it difficult for her to be understood. These comments were found by the original Tribunal not to be harassment, on the basis that they were not motivated by race but were instead discussing her comprehensibility when communicating orally.

The Employment Appeal Tribunal overturned this finding, holding that looking for a motivation was wrong. Whilst treatment can be related to a protected characteristic where it is “because of” it, it can also occur where the alleged harasser is not motivated by the characteristic at all.

The Employment Appeal Tribunal noted that an accent can be an important part of somebody’s national or ethnic identity and criticising their accent could therefore be related to the protected characteristic of race, and violate that person’s dignity.

This case confirms the position that the test for being “related to” a protected characteristic can be satisfied by establishing an objective link between the conduct and characteristic, without the need for the conduct to be motivated by the characteristic. This makes it much wider than the “because of” or “reason why” test which applies in direct discrimination claims.

Employers need to train managers to make sure that they understand that picking somebody up on what might be a challenging accent to understand, is likely to get them into difficulty.

Anna Denton-Jones
Refreshing Law

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Anna Denton-Jones Communication Conflict Dispute Management Employment Law

Respect in the workplace goes both ways

Happy New Year.

I am in the middle of preparing a training session on ‘respect in the workplace’. Naturally in that session we will be discussing what ‘respect’ means and looks like on a daily basis for the delegates.

I have been reflecting on the trend I have been seeing where certain individuals behaviours are overstepping the mark. For example:

  • They might have a grievance against the organisation but write quite toxic emails to the manager concerned.
  • These might be sent at night, early hours of the morning or at weekends or when they know a manager is on holiday.
  • Typically these emails demand a somewhat immediate response from the recipient.
  • The behaviour gets worse if the person perceives that the manager has not responded fast enough.
  • The sender is undoubtedly dumping all their emotions about something on the recipient.
  • The emails can be above average in length. A recent example of this was a manager having a meeting with someone following normal management processes on a Friday afternoon. Cue a 26 page ‘grievance’ the next day, a Saturday.

All of this might fall within what Acas calls ‘extreme difficult behaviour’. All of those who work in this space have become inured to having the odd one – we used to joke about that one personnel file that outpaced all others.

However, this is becoming more normalised. I think this is because of the general themes outside of work of expressing your views on social media, a more polarised world and people post pandemic being wrapped up in only thinking about themselves.

What is clear is this is not healthy for the recipient of this. One manager I have been liaising with mentioned her hair falling out as a result of dealing with ‘that’ person. We all get triggered when we see the name of the person who is doing this flash on our phones/inboxes.

Upward bullying is a thing. I’ve even witnessed people doing this to judges! What we are not great at is setting boundaries about this and putting some controls in place. I am struggling with this as much as you. What can we do?

The things I have thought of are:

  • Have a short policy on expectations around answering emails so it is clear what out of hours rules and KPIs on response times are.
  • Communicate to staff eg:- in newsletters that you expect all communications to be respectful and polite.
  • Be brave enough to call out the person being toxic – this becomes a performance management issue. You would be saying you are entitled to raise XYZ issue but not in the manner that you have.
  • Include in email footers the organisation policy that any email which is not respectful in tone will not be dealt with and then if people send problematic correspondence draw their attention to why they are not receiving a response.
  • Empower managers not to feel they have to put up with inappropriate behaviour – not encouraging cross grievances but saying it is OK to say when you are finding it hard to deal with something, speak out and we’ll agree a strategy.
  • Amend bullying policies specifically around this kind of behaviour – communicate that inappropriate emails won’t be tolerated
  • Write to warn people of the Protection from Harassment Act and that their behaviour could be tipping over into this.
  • Have a system of escalating upward bullying to a anti-bullying tsar who would step in and say disciplinary action could be taken if behaviour isn’t modified? Often the threat puts someone in their box.

Any other ideas?.

Anna Denton-Jones
Refreshing Law

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Anna Denton-Jones Disciplinary Dismissal Employment Law Performance Management Settlement Agreements Video

Video | Negotiating an exit where performance is the reason

Our latest video is available to view on the Refreshing Law YouTube channel – please click here to watch the video which discusses the situation where someone has been offered a settlement agreement where poor performance has been used as the context of the settlement agreement.

Anna Denton-Jones
Refreshing Law

 

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Anna Denton-Jones Employment Law Employment Rights Act 1996 Employment Rights Act 2025 Video

Video | Employment Rights Bill 2024-25

The Employment Rights Bill was introduced to Parliament on 10 October 2024.

The aim of the bill is to modernise employment rights legislation. Anna has prepared a number of videos which outline some of the changes the bill introduces:

This video discusses the duty to prevent sexual harassment and can be found here.

This video discusses the initial period of employment and can be found here.

This video discusses the removal of the 2 year qualifying period to claim unfair dismissal and can be found here.

This video discusses the position as regards the impact on redundancy and can be found here.

This video discusses the position as regards collective redundancy – so large scale redundancy and can be found here.

The videos were recorded on 30.10.2024.

Anna Denton-Jones
Refreshing Law

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Anna Denton-Jones Anonymity Disciplinary Dispute Management Employment Law Employment Tribunal Video

Video | Anonymity of witnesses in disciplinary matters

Our latest video is available to view on the Refreshing Law YouTube channel – please click here to watch the video which discusses anonymity of witnesses in disciplinary matters.

Anna Denton-Jones
Refreshing Law

 

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Anna Denton-Jones Disability Discrimination Law Employment Law Reasonable Adjustments

Knowledge November 2024

Around this time each year, we focus on an in-depth employment law topic. This year in Knowledge November, we’re deep diving into reasonable adjustments for those with a disability. Click below to view the latest editions:

Knowledge November 2024 – week 1

Knowledge November 2024 – week 2

Knowledge November 2024 – week 3

Knowledge November 2024 – week 4

Anna Denton-Jones
Refreshing Law

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Anna Denton-Jones Bullying and Harassment Employment Law Sexual Harassment Video

Video | Sexual harassment legislation changes, part 2

Our latest video is available to view on the Refreshing Law YouTube channel – please click here to watch the video which discusses the new preventative duty in relation to sexual harassment and the amendment to the Equality Act that is coming into force on 26 October 2024. This is Anna’s second video on the subject.

Anna Denton-Jones
Refreshing Law

 

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Anna Denton-Jones Bullying and Harassment Employment Law Sexual Harassment Video

Video | Sexual harassment legislation changes, part 1

Our latest video is available to view on the Refreshing Law YouTube channel – please click here to watch the video which discusses the extension to our sexual harassment legislation that is coming into force in the autumn and some of the issues employers need to consider in this area.

Please note that the contents of this video is subject to any changes that are made in the Commission for Equality and Human Rights Guidance which is due out over the summer period.

Anna Denton-Jones
Refreshing Law